Book your 1 hour climbing session through our online system, and receive an email confirmation.
Please arrive 5-10 minutes before your booked session, 10-15 minutes for parties, to ensure we have enough time to sign you in.
At your briefing session you’ll be fitted with a harness and one of our instructors will talk you through the safety information.
Pre-booking of your Clip ‘n Climb session is highly recommended as our sessions fill up quickly. You can drop-in but there is no guarantee that we will have spaces available.
If one parent or guardian is bringing multiple children, some of which are not their own, that adult is responsible for that group.
Loose fitting clothes and trainers are recommended.
Only closed toe shoes are allowed. For safety reasons, we cannot allow sandals, flip flops, crocs or rock shoes into the climbing space.
Please keep jewellery to a minimum. We do have the facility to safely secure jewellery if required.
Weight Restrictions – The minimum weight you have to be is 15kg (33lbs) and the maximum weight restriction is 150kg (330lbs). This is to allow our Auto-Belay to function safely.
Please ensure you arrive a minimum of 5-10 minutes before your booked session, 10-15 minutes for parties, to enable us to sign you in. Your briefing starts at the time slot you have booked, if you should arrive late you may be asked to wait until after the session has started to have your harness fitted and safety briefing before entering the climbing space.
For large party reservations, or exclusive bookings, please email or call us. Contact details can be found here.
For bookings you can cancel or amend your booking up to 48hrs in advance of your booking date.
For Exclusive Climbing Sessions and Corporate Events you can cancel or amend your booking up to 48hrs in advance of your booking date.
Unfortunately, we are unable to offer refunds if less notice is given.
Refunds will only be given if the cancellation is received 48hrs in advance or more. Please contact us to cancel or rearrange a booking.